Modern corporate sector largely depends on impeccable team work for impeccable performance. Through a proper team work it is possible to increase the productivity to a large extent and professionals can always keep their organizations a step ahead of its rivals in the competitive market. But, in course of team work several conflicts arise from different perspectives and each of these conflicts needs to be resolved properly if the desired result has to be achieved. There are certain rules for mediating in times of conflict. Professionals should stick to these rules in order to alleviate the conflict.
The person who is going to mediate for the conflict should be aware of the fact that team members are not against him, but are in favor of safeguarding their best interests. It is to be kept in mind that at times of conflict relationships become strained and it is very important to mend the strained relationship in order to restore the functions of the team. It is always essential for a mediator to judge the situation from everyone’s perspective in order to have a better understanding of the situation. This would help in a quick dissolution of the conflict thus returning the team to a state of normalcy.
For a mediator it is important to include all the parties in the mediation process. Excluding any party from the process or overlooking one’s interest can worsen the situation instead of paving the way for a solution. It is quite obvious that people who are left out of the mediation process would feel secluded and can think that their interests would be overlooked. So it is better to incorporate each and everyone in the mediation process as it would provide a feeling of safety to all the parties involved. Over the last few years, with the corporate sector becoming more and more complex proper mediation has become most important to solve team conflicts.