Operations at present have gone through massive changes. This requires a complete overhauling of the entire process of strategizing so that the business is able to meet the demands of the internal and external customers. One very important way to do so would definitely be using the internet to implement the latest techniques. Thanks to the developments and advancements in technology the customers can now expect a lot more from the businesses than what was possible even a few years back. The reach has extended to a considerable extent. On the basis of that the entrepreneurs have the advantage of communicating to wider number of customers across the world, without the hindrances of time and space. This also requires them to be available to the customers at all times (this being the new norm of success for the modern businesses).
Small business owners are constantly inventing and re-inventing their operational norms in order to stand up to the expectations of their customers. On the other hand the big business houses are outsourcing almost everything in order to save costs. This is known as knowledge work redesign which makes the tasks which require lesser skills and education to be distributed to companies willing to provide them at a lesser cost than what the entity would have to pay if they would have done it themselves. This is not something new. But the way this has been implemented across all business processes is amazing. And, it has resulted in wonderful benefits for the organizations as well.
Speed is an essential requirement that the companies must look to incorporate in their processes and technology as that would definitely lend them a notable competitive advantage in comparison to the other players in the market. Looking for opportunities and optimizing on them while at the same time downplaying the threats with the help of a calculated approach will also be beneficial in the long run.